A complaint is a grievance received from a person showing discontent at the way a case is being handled / has been handled and may be made verbally or in writing. Some complaints are about the way a case is being handled at hearing stage.

A prosecutor may be seen as biased in the way they are prosecuting a case in court, and the complainant would like another person to intervene to save the situation. Other complaints are about the way a case is being handled at perusal stage, for example, issues pertaining to delays in perusals, erroneous decisions being taken etc

1. All complaints must first be lodged with the Resident State Attorney / Prosecutor responsible for the area where the offense was committed. Where the complainant is dissatisfied with the response of the RSA / P or where the complaint pertains to the Resident State Attorney / Prosecutor, then:

2. The complaint is escalated to the Regional Officer for handling.

3. Complaints should only be addressed to the DPP after the Regional Officer has handled the same and there is dissatisfaction with his / her decision.

Anyone ranging from the victims of crime, suspects or accused persons or interested parties can lodge a complaint about a case.

If a complaint is concerning a decision taken by the RSA, the RSA should first explain to the complainant the legal reason for taking such decision which may be considered unfavorable by the complainant. With proper explanation, the complainant might appreciate the reasoning and abandon the complaint.

If the complainant is still dissatisfied with the decision, you should go ahead with your decision, but advise the complainant of the other avenues of appealing. You can advise the complainant to write a complaint to the relevant Regional Officer.

Steps on how to submit a complaint if you already have a pdf document ready
1. Visit this link (www.odppcomplaintsug.com).
2. If you have a complaint document (pdf) ready, proceed to SECTION TWO on the website form and fill in all the details.
3. Attach/upload your prepared pdf complaint document.
4. Click submit.

Steps on how to submit a complaint if you DO NOT have a pdf document ready
1. Visit this link (www.odppcomplaintsug.com).
2. If you DO NOT have a complaint document (pdf) ready, download a complaint form from here (link to complaint form/complaintform.pdf) and fill in the form.
3. Click save after filling in the form.
4. Proceed to SECTION TWO on the website form and fill in all the details.
5. Attach/upload your previously saved pdf document.
6. Click submit.

1. Visit this link (https://complaintsodppug.com/index4.php).
2. Enter your complaint search code e.g (COMP-3432WET) that was sent to your email when the complaint was first submitted.
3. After entering the complaint search code, click the blue button below to search for an update.
4. If you do not have a complaint search code please contact us via WhatsApp on 0741244600 for more information.